I bought into a business endeavor.It was for medical billing with a company called USA for Healthclaims.
They are a member of the BBB so when I checked them out prior to sending them any money they were listed as one complaint but complaint was satisfied. I was guaranteed assistance and all the help I needed to get my business started. No prior experience necessary. He stated in his literature that part of his package was a list of doctors in my area to get started, a manual, access to a state of the art program, on going support, brochures, practice management software.
All for $2999.
Well when I received my package I received a plastic manual with photocopied pages, sample claim form which was scribbled on all over in marker and photocopied which was totally unreadable.
I had to go onto a medical website to print up a form that I could actually read and understand. The marketing CD was a bunch of corny propaganda and only a numskull would have fallen for it, a list of doctors in my area that had left the area many years ago and no forwarded listing. I did try and make this work anyway. I step up my computer with this state of the art program and when I tried to train myself I was locked out.
I called Mr McCurry and was told that I had to get a doctor signed up first. This is impossible since you are not really given anything real to sell. You aren't even given knowledge. When I was asked questions by a doctor I couldn't answer them.
I would call Mr. McCurry and always had to leave a message. He wouldn't get back to me sometimes for days, but called me right back. He never offered the help he promised.
I am an educated adult. My background is in aviation and multi-line commercial Insurance underwriting, office manager and flew airplanes. So I'm not a *** person. If enough information was given I would have done very well.
I contacted the BBB but since he is a member of the BBB he pays due he is protected by the BBB. I filed a complaint his answer to all my letters was insulting and rude and said I couldn't sell anything if I had a gold binder. I told Mr McCurry I didn't want my money back I only wanted his help to get this business started and turned to the BBB to push him to help me. He came back saying "She's just trying to get money where ever she can".
In other words he didn't want to help me. I am placing this complaint online because the BBB is showing my complaint as satisfied. When I called them up and told them that this complaint was not satisfied, they told me that as far as they are concerned Mr. McCurry did everything he said he would.
I told them that he didn't do anything he said he would and they told me to talk to him about it. So remember folks don't trust the BBB sign on any business.
Go to another source or word of mouth.The BBB isn't what they used to be.
Review about: Medical Billing Business.